Frequently Asked Questions

The Arena Challenge Zone is an interactive entertainment experience featuring replayable challenge rooms that test teamwork, communication, memory, speed, and skill. Work together, earn points, improve your scores, and unlock higher difficulty levels.

The Arena is a collection of short, replayable challenge rooms. You are not locked in, and you do not have to complete one long story. Each room offers a different physical, mental, teamwork, memory, speed, or skill challenge.

Scan your active gameplay wristband at an available room, follow the instructions on the screen, and enter when your team is ready. Each room has its own objective, timer, and scoring system. You may play the rooms in any order and replay your favorites during your session.

Guests can purchase either a 1 hour or 2 hour gameplay session. Your wristband remains active for the full length of the session you purchased.

Most groups have enough time to experience all of our challenge rooms during their session. Since the games are designed to be replayed, many guests also have time to revisit their favorites, improve their scores, and unlock higher difficulty levels.

Each challenge room accommodates up to 6 players at a time.

Larger groups can divide into multiple teams, rotate between available rooms, and change teams throughout the session.

No. Your team will not be combined with another group inside a challenge room. Other guests wait until your attempt is complete.

You may visit by yourself, but most challenge rooms are designed for teams. We recommend at least two players for the best experience.

Yes. Each challenge has its own timer and objective. Most rooms also feature multiple difficulty levels. Successfully completing a level may unlock a more difficult version for your next attempt.

The Arena is an active entertainment experience. Games may involve walking, running, jumping, crouching, reaching, throwing, balancing, and other quick movements. Participate only at a level that is comfortable for you.

Some challenge rooms feature flashing lights, moving lights, music, loud sounds, and other audio or visual effects.

Reservations are recommended, especially on weekends and during busy periods. Walk ins are welcome based on availability.

Please arrive 10 to 15 minutes before your scheduled reservation so your group has time to check in, complete waivers, receive wristbands, and prepare for the session.

Your session begins at the scheduled reservation time. Late arrivals may receive a shorter gameplay session depending on availability.

Additional gameplay time may be purchased at the rate of $10 per hour during your visit when availability allows. Speak with a team member before your wristband expires.

Wear comfortable clothing suitable for physical activity. Athletic shoes are recommended but not required.

If you arrive without athletic shoes, grip socks are available for purchase at check in for $5.

Sandals and flip flops are permitted but are not recommended. High heels and bare feet are not permitted inside the challenge rooms.

Parking is available in the shopping center parking lot near The Arena Challenge Zone.

Complimentary lockers are available for small personal items such as purses, wallets, keys, and phones. Larger belongings should remain with your group while you play. The Arena Challenge Zone is not responsible for lost or unattended items.

Yes. Photos and videos are welcome as long as they do not interfere with gameplay, create a safety concern, or disturb other guests.

The Arena is designed primarily for older children, teens, and adults. Younger children are welcome with their families, but some games may be difficult for them to complete.

Children under 12 years of age must be accompanied by a responsible adult inside every challenge room at all times.

The accompanying adult must:

• Purchase a gameplay session
• Wear an active gameplay wristband
• Complete a liability waiver
• Remain with the child inside the challenge room

Every guest entering the challenge room area must complete a liability waiver.

Guests under 18 years of age must have their waiver completed by a parent or legal guardian.

Yes. Guests without gameplay wristbands are welcome to relax in the lobby, restaurant, party rooms when reserved, and designated seating areas.

Anyone entering the challenge room area must have an active paid gameplay wristband and completed liability waiver.

Yes. Our restaurant serves pizza, wings, appetizers, shareable favorites, desserts, specialty drinks, beer, wine, and more.

You do not need to purchase gameplay admission to visit the restaurant.

Beer and wine are available for guests 21 years of age or older with valid identification.

Outside food and beverages are not permitted. Birthday cakes may be brought for reserved birthday parties using a party room.

No. Food and beverages must remain in the restaurant, party rooms, or other designated dining areas.

Guests who appear to be under the influence of alcohol, drugs, or other intoxicating substances may be refused admission or participation without a refund.

Yes. We offer birthday party options that can include gameplay, food, and private party room time. Guests with a reserved birthday party may bring a birthday cake to enjoy in their party room. Outside meals and beverages are not permitted.

We recommend booking parties and larger group events as early as possible, especially for weekends and popular dates. Contact our team for current availability.

Yes. Group options may be available for company outings, team building events, schools, youth organizations, sports teams, churches, nonprofit groups, and private celebrations. Contact us with your group size, preferred date, and event details.

Private facility buyouts may be available for corporate events, celebrations, schools, youth groups, and other large gatherings. Contact our team for availability and pricing.

Yes. The Arena combines interactive games, teamwork, friendly competition, food, specialty drinks, beer, and wine in one place, making it a fun alternative to a traditional dinner or movie date.

Yes. Arena Challenge Zone gift cards are available and make a great gift for birthdays, holidays, and special occasions.

More than 24 hours before your reservation:
Receive a full refund to your original payment method or reschedule at no charge.

Within 24 hours:
Reschedule your reservation once at no charge. If you cancel, your refund will be issued as Arena Challenge Zone credit.

Many games can be enjoyed by guests with different abilities. Some challenges may have physical or sensory limitations. Speak with a team member so we can help recommend the best games for your group.